Terms of Service

Before entering the WAHverse

Terms of Service

These terms exist to protect both you and the tiny panda behind every WAH. Please read everything carefully before applying for a commission.

★ Handmade
★ One Artist
★ No Third Parts

Commissioning a fursuit is a big adventure. These terms explain how the process works, what is expected from you as a client, and what you can expect from Wahsuits. By commissioning Wahsuits, you agree to the following terms.

Quick Important Rules

18+ Only

Clients must be 18 years or older to commission Wahsuits.

Queue Deposit

A 30% deposit is required to secure your slot in the queue, after the selection process.

No Guaranteed Deadlines

Every WAH is handmade and production times may shift. Fixed deadlines are not guaranteed. Priority delivery may require an additional 30–50% fee.

Queue Estimates

Start dates are approximate and may change depending on workload, health, material availability or production needs.

Right to Decline

Wahsuits may decline any commission, request or application without explanation.

No Harassment

Harassment, aggression, pressure or disrespectful behavior will result in immediate termination of the project.

References Required

Clear and accurate references must be provided before production starts.

Artist Rights

Wahsuits may use completed works, progress photos and final photos for portfolio, social media and promotional purposes.

The WAH Journey

Every WAH follows a handcrafted journey from application to final arrival.

★
01

Application

You submit your commission form and project idea.

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02

Selection

Applications are reviewed and selected manually.

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03

Deposit

The queue slot is secured through the deposit payment, after being chosen in the selection process.

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04

Production

Your WAH is handcrafted with progress updates along the way.

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05

Final Payment

The remaining balance must be completed before shipping.

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06

WAH Arrival

Your WAH safely travels to its new home.

Quotes & Payment

One Active Quote

Only one active commission quote per client is allowed during the quote phase.

Deposit

A 30% deposit is required to enter the production queue. This confirms your slot and allows planning and preparation to begin.

Before Production

A minimum payment of 30% of the total commission price is required before production starts.

Late Payments

Late payments after completion may increase monthly by +5%, +10% and +15%.

Unpaid Commissions

If a commission remains unpaid after an extended delay, Wahsuits may retain the item.

Refund Policy

Deposits

Deposits are non-refundable unless Wahsuits cancels the project.

Change of Mind

Refunds are not available for changes of mind after the deposit has been paid.

Production Delays

Deadlines and start dates may shift due to production conditions, workload, health, emergencies or material delays.

Progress, Changes & Communication

Progress Updates

Clients are expected to review progress updates and give feedback during production.

Requested Changes

Changes should be requested during the relevant production stage. Late changes may not be possible or may require an additional fee.

Communication

Clear, respectful and timely communication is required. Ghosting or repeated delays may affect the commission timeline.

Warranty & Repairs

6 Month Warranty

Wahsuits includes a 6-month repair warranty for non-negligent damage.

Improper Care

Damage caused by misuse, washing mistakes, improper storage, accidents or modifications is not covered.

No Third-Party Mods

Third-party modifications are not allowed and will void the warranty.

Repair Shipping

Shipping costs for repairs may be the client’s responsibility depending on the situation.

Shipping & WAH Arrival

Shipping Costs

Shipping costs are not included in the commission price unless specifically stated.

Import Fees

Customs taxes, duties and import fees are the client’s responsibility.

Carrier Issues

Wahsuits is not responsible for carrier delays, loss or damage after the package has been shipped.

Delivery Confirmation

Clients must confirm receipt upon delivery.

Character & Artwork Rights

Your Character

The client is responsible for owning or having permission to use the character design provided.

Wahsuits Portfolio

Wahsuits may post photos, videos, WIPs and finished work for portfolio and promotional use.

Design Accuracy

Wahsuits is not responsible for inaccuracies caused by unclear, incomplete or inconsistent references.

Client Conduct

Respect First

Harassment, threats, public pressure, insults or aggressive behavior are not tolerated.

Project Termination

If conduct becomes unsafe or disrespectful, Wahsuits may terminate the project.

Human-Made Work

Every WAH is handmade by one person. Patience and clear communication help the process stay healthy.

Final Agreement

By commissioning Wahsuits, you confirm that you have read, understood and agreed to all terms listed above.

★ Thank you for trusting Wahsuits. Every WAH is made with care, time and a little bit of star magic.